Frequently Asked Questions
Everything you need to know about Madison Park home furnishings and services.
What is the standard shipping timeframe for furniture and decor?
Most in-stock items ship within 3-5 business days. Larger furniture pieces delivered via white-glove service typically arrive within 2-4 weeks depending on your location.
What is your return policy for home textiles and bedding?
We offer a 30-day return window for most items. Bedding and textiles must be in their original packaging, unwashed, and unused to qualify for a full refund.
Do your products come with a manufacturer warranty?
Yes, Madison Park products include a one-year limited warranty covering manufacturing defects in materials and workmanship under normal household use.
How can I track the status of my home delivery?
Once your order departs our warehouse, you will receive an email with a tracking number. For large freight items, our carrier will contact you directly to schedule a delivery window.
Are the colors shown on the website accurate to the physical product?
We strive for high color accuracy, but please note that screen calibrations and studio lighting may cause slight variations. We recommend checking customer reviews for additional photos.
What payment methods do you accept for large purchases?
We accept all major credit cards, PayPal, and offer flexible financing options through Klarna and Affirm to help you design your space now and pay over time.